The Easy Chair Co

We went with my elderly father to buy a chair from this company and they couldn't of been more helpful. I told them that due to my dad being so poorly we needed the chair that day and they pulled all the stops out to deliver that evening. The people were so friendly and we gave a tip for a wonderful service. Very sadly my dad passed away in hospital a few days later so chair was only used for half a day.

I contacted the company as we paid a lot of money for the chair and explained the situation but they refused to take back the chair. I even said we were happy to give it back at a reduced price but again they refused. Our experience therefore with this company is very bitter sweet. I am posting to help this from happening to someone else.

Lots of chairs and sofas to look at. Family run business with a relaxed and friendly environment. No hassle and no hard sell. Bit out of the way but worth a visit if you are looking for seating for your home.

This company have the best after sales I have ever come across. My order from Parker Knoll had a few issues which the latter would not resolve, despite the problem being a manufacturing error. Easy Chair staff were all extremely helpful and went above and beyond to put everything right. I would highly recommend them as a retailer.

Excellent polite great chairs and price.very helpful.will go again. Jp

So much choice of chairs and sofas. Great service and attention to detail. Definitely recommend.

I was looking for a chair and found it on the website as I'm housebound I was able to have a appointment at my home. The staff were lovely and very helpful.

Robert was exceptionally helpful, he spent over 2 hours with us in the show, whilst my husband tried individual chair.he never at any time pushed us into any decision.listened to everything my husband experienced.advised him on his problems, watched him and helped him.we trusted him. Thank you Robert.

I couldn't rate Easy Chair more highly - amazing service from Olivia on the phone to owners who delivered the sofa. I didn't get to see the product in person until it was delivered but it was exactly as described. Olivia was so helpful in assisting me with any pictures or further information to help me make my decision. The owners were really friendly and ensured COVID guidelines were followed on delivery.

They took the upmost care when moving the sofa and provided me with some advise on cleaning, maintenance and care of the sofabed. The price, quality and time to deliver the sofa was easily the best compared to other well known brands! I would absolutely purchase from them again and highly recommend them.

I've dealt with this wonderful, local company for a few years now and am over the moon with my new sofa and swivel chair. The quality is excellent Staff go above and beyond to help Richard and his team are the most helpful, considerate and kind people. A big thank you to u all

Absolutely superb customer service from this company. From first contact with Olivia in the shop, to delivery by Robert (I think), everything was first class. Couldn't recommend more highly. Customer care at its finest!