The store has been acclaimed as England's finest furniture store, attracting customers from across the North-West and regularly from Liverpool, Preston, North Wales and the Scottish Borders. This flagship store also incorporates large lighting, picture and furniture accessories departments, plus a customer restaurant where you can contemplate your thoughts.

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Sayera Hossain

Jan 06, 2021

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Very well looked after by Pat, he remembered the items we looked at 2 months prior, and made sure we were happy when we left the store. Old school service that you just dont get these days

Unfortunately once I received my delivery the aftercare is horrendous. So I've had to reduce the rating. Can someone from the store please call me to correct my order as I received the wrong bench and customer services is rubbish. I have called them 6 times and been told I'll get a call back everyday and nothing.

Sophie S.

Sep 06, 2020

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The best furniture store experience! The sales associate was very helpful and not pushy. Staff were wearing face covering and all customers instore had clear signs for safe shopping experience. We bought a king size bed and a bedstead.

Sophie Steele

Sep 03, 2020

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The best furniture store experience! The sales associate was very helpful and not pushy. Staff were wearing face covering and all customers instore had clear signs for safe shopping experience. We bought a king size bed and a bedstead.

John E.

Aug 01, 2020

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Great quality you get what you pay for. The staff are always helpful I find. We have been using cousins for over 20 yrs. We will continue using cousins furniture stores

Stephen B.

Apr 12, 2019

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We went to the store yesterday great service from sales advisor John Mulqueen he gave us space to browse the upholstery floor and was there when we wanted advice- we did purchase two items of upholstery and a rug we are very pleased with the overall service

Cousins Of Birmingham Ltd