Designer Sofas 4u.co.uk established as an online furniture retailer in 2007. Since its launch it has an unprecedented response and has already built an excellent reputation and web presence. With our 20 year experience of the furniture industry it has been an instant success. We offer our customers the funkiest/trendiest quality furniture, excellent customer service and value for money. It is already projected that within the next 12 months Designer Sofas 4u will become one of UK�s largest leading online furniture store.
www.DesignerSofas4u.co.uk offers a fantastic selection of items for every room in the house - all accessible from the comfort of your own home. Free delivery is offered on all items to mainland UK. To make buying on internet a pleasant experience for our customers we offer a 14 Day Money Back Guarantee in the unlikely case of the customer not being satisfied with their purchase.
Served areas
- Essex, London, Scotland, Midlands, Yorkshire, Wales, Ireland, UK
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Reviews (16)
Christine Bingham
Jun 13, 2022
I ordered a Chesterfield Queen Ann Chair for my husbands' 75 birthday but silly me I ordered the wrong colour. Designer Sofas were only too happy to rectify MY mistake without any fuss! They kept me updated with progress and on delivery day they arrived on time. My husband was over the moon with the chair and I was over the moon with the excellent offer on the price. We could not fault the quality of the item and the service was 5*. I would be happy to recommend Designer Sofas For You to others.
Jo Maslen
Jun 02, 2022
Absolutely fantastic chair - just as it looks on the site. Great price too, and delivered by two pleasant men who were happy to take it upstairs. We waited about 6 months for this chair - but were kept updated on likely delivery dates, and when they notified us it was ready to deliver they were very informative and accurate in their timings. Great service, great chair!
Lydia Wilson
Jun 01, 2022
Delivered wrong sofa to my home (smaller than the one I'd paid for). After Sales manager only works certain days so couldn't get through over the phone, then had to wait for a reply over email. Once they'd looked into this, I was told that I'd actually been sent somebody's bespoke sofa and that they'd look to update me on a re-delivery date next week.
Have repeatedly asked for compensation but have been told that they're delivering me the correct sofa free of charge as a "gesture of goodwill". In reality, they're rectifying their mistake at my expense. Awaiting further correspondence but so far, not impressed at all.
Have repeatedly asked for compensation but have been told that they're delivering me the correct sofa free of charge as a "gesture of goodwill". In reality, they're rectifying their mistake at my expense. Awaiting further correspondence but so far, not impressed at all.
Sara Reed
Apr 22, 2022
Sangeeta B.
Apr 14, 2022
Ordered 2 sofas from here, after 2 years the cushions have worn and ripped. Not what you'd expect after spending nearly 1000. Took them months to find my order receipt, once they found it I ordered swatches because they refused to replace cushions, the swatches were ordered before Christmas, it's now April and still no sign. Don't waste your time. Stick with reputable sofa companies. these are useless.
Rebecca Freshwater
Apr 03, 2022
The sofa was faulty, and it was accepted that we needed a replacement part. Initially, the customer service appeared helpful. However, well over a year later no replacement has been received. My emails are ignored and I've never been given any idea of when the sofa might be made right. I was told I'd be called, but nobody rang. To add insult to injury, I was asked to send in the cushion cover that came with the sofa. I was told this was to ensure the new part matched the original. It was to be returned straight back to me. It's never been returned!
Ray Pickett
Jan 25, 2022
Alex McHardy Pixie
Jan 24, 2022
Very good customer care throughout, especially Sarah who pulled my attention to something I missed. Professional delivery guys who knew what they were doing and called me 15 minutes before delivery. Finished product is superb and I couldn't be happier. Very professional customer service, and beautiful well made sofa, I'm very happy. Thank you all
Bh Souls
Jan 18, 2022
Robin Lurie
Jan 15, 2022
We have finally resolved this with the credit card company after 15 months. The chaise from Designer Sofas was sloping on one side. After excellent pre-sales service they then went very quiet when I complained even though the delivery man had told us we had to take it up with them. They're also very sly - if you post a review on Trust Pilot they always reply saying to contact them to sort out the problem.
This is clearly put up to make readers think they deal with customer problems when in reality the opposite is true. The general quality of the chaise is very good but if there is anything wrong, don't expect them to help.
This is clearly put up to make readers think they deal with customer problems when in reality the opposite is true. The general quality of the chaise is very good but if there is anything wrong, don't expect them to help.
Christian
Jan 08, 2022
Brilliant. Exactly how a sales pitch should be. No pressure at all. Very informative. Loads of options and extras available for your purchases. We were even given a tour of the workshop and an explanation of each section of the process of building the furniture. I am 100% buying my furniture from these ppl. Thank you Kayleigh
Steve Mcgrath
Dec 05, 2021
Joan Graham
Nov 25, 2021
I have been waiting on 2 x chairs since September that cost over 700.00. I have tried calling on numerous occasions to find out what is happening and just transferred to a number that then rings out and answer machine is full. I managed to speak to 1 person who said the manager would contact me. They then could not provide me with the managers name and then no phone call received.
I am still waiting on a call back and this issue is still not resolved. Is this a company a scam or a legitimate shop? I do not like having to leave a review in order to get someone to sort this issue out but have tried everything else.
I am still waiting on a call back and this issue is still not resolved. Is this a company a scam or a legitimate shop? I do not like having to leave a review in order to get someone to sort this issue out but have tried everything else.
Alec Armstrong
Jul 18, 2021
Elizabeth Leitning
Jun 16, 2021
I love my new 5 seater patchwork sofa that was delivered today - it is stunning and comfortable. Seems to be of very high quality however will update if any issues arise. It took just short of 10 weeks for the sofa to be manufactured and delivered. Delivery had been postponed by one week but communication was good and customer services were friendly.
There was a minor manufacturing issue which I was contacted about and agreed to regarding dimensions. Delivery slot was confirmed 2 days in advance and I recieved a phone call 30 minutes prior to arrival. Getting the sofa into the house was very quick and the delivery guys wore masks and kept their distance. Therefore cannot fault the service.
There was a minor manufacturing issue which I was contacted about and agreed to regarding dimensions. Delivery slot was confirmed 2 days in advance and I recieved a phone call 30 minutes prior to arrival. Getting the sofa into the house was very quick and the delivery guys wore masks and kept their distance. Therefore cannot fault the service.
Angus Poole
Oct 11, 2020
My antique green corner chesterfield arrived today. I am really pleased with the corner chesterfield. I ordered the sofa 12 weeks ago. I was told I would have to wait 10-12 weeks for the sofa to be made and delivered. I am really pleased that designersofas4u met the estimation. Communication was also good. I received a phone call a couple of weeks before my sofa was ready.
I also received a phone call of a delivery time between 2-5pm the delivery guys arrived on time at 2pm. Lee was very helpful and polite. I even got a hand sanatiser to make the delivery adhere to co-vid guidelines. I'm very happy that everything was on time as I'm aware it must be extremely difficult and busy at the moment with Co-Vid. I would certainly buy from designersofas4u again.
I have tagged some photos on Instagram of the Corner Chesterfield I hope my corner chesterfield will be featured on the company's Instagram. Thank you for a smooth transaction. The Chesterfield has exceeded my expectations.
I also received a phone call of a delivery time between 2-5pm the delivery guys arrived on time at 2pm. Lee was very helpful and polite. I even got a hand sanatiser to make the delivery adhere to co-vid guidelines. I'm very happy that everything was on time as I'm aware it must be extremely difficult and busy at the moment with Co-Vid. I would certainly buy from designersofas4u again.
I have tagged some photos on Instagram of the Corner Chesterfield I hope my corner chesterfield will be featured on the company's Instagram. Thank you for a smooth transaction. The Chesterfield has exceeded my expectations.