Www.Impact Furniture.co.uk

Worst seller. Avoid at all costs. Selling faulty items. Cheap made. No cooperation. Accused me in extortion for asking them for a discount just to remove negative feedback of Ebay. Hahaha well done. May God bless you. Karma will improve it. Don't get fooled, do not buy of them. Pictures of your chipped boards added. Also Missing parts in the pack.

I'm not extorting anything from anyone! You better stop selling faulty stuff that not worth a penny! And yeah, Ebay is full of the sellers like you so that you wasting your time and nerves and money to get refunds or returns etc. And it's a shame for you and Ebay to act like that against a poor NHS frontline worker working hard and risking own health in this unprecedented covid time. My hands and motivations are very down now. Good luck

I had a problem with an item of furniture, but have provided me with a refund under the guarantee

Very impressed with the service. We had problem with an item we bought from them, via eBay, not of Impact's making, but they sorted it out for us to our complete satisfaction. Thank you so much!

I waited patiently for 23 days for my purchased display cabinet and even got rid of my old one in time for my new delivery, spoke to the company yesterday who said it was delayed yet again and should be recieved today (clearly a lie), woke up this morning to an email saying order refunded with no explanation or even apology, absolutely disgusting and the icing on cake is ive got to wait? days for my money back so thats a whole month wasted thanks to these jokers, i advise to avoid at all cost.

Reply to impact furnitures response to my review: At NO point have i recieved an offer of another unit or any discount let alone "another" discount this is a bare faced lie and and the "explanation" for having wasted 4 weeks of my time waiting for my order including my refund to come back to me is totally null and void you just cancelled without explanation made no attempt to explain why that after waiting for 23 days and expecting my item on the very last day it was supposed to finally be due after another delay it was suddenly cancelled by email no less. Never experienced anything like it after many years on ebay.

Bought items from them on eBay. Horrible company! Furniture is made out of cheap board not suitable for bathrooms use. After 12 months of usage all doors on units have bended and washin basin top swell up. This should not be classed as bathroom furniture. They stopped contacting me after blamed everything on me for units damage. Please avoid this company. They sell rubbish quality units and service after sale is non existent when there's an issue.

Zero stars would be perfect for this outfit, only the least I can select is one star. Dreadful company, selling what are 'factory seconds' without mentioning that in their sales descriptions. After sales service ranks so far below acceptable as to be amongst the worst I've ever seen. Their really late reply below mentions a coffee table, when in fact I'd bought two glass fronted cabinets (obviously they must have many unhappy clients to confuse them like this!) I eventually got my money refunded onto my credit card, without the retailers cooperation.

Extremely fast and well organised delivery - I am very happy with my purchase!

Great quality furniture, a brilliant customer service and communication, quick and smooth delivery. We would recommend Impact Furniture to everyone who values their time and professional service from the moment of browsing for products, placing the order, detailed order updates, through to delivery. We have used this company for the first time and we're already planning to use their products for our new kitchen.

I ordered a unit from impact after being messed around by Dwell... the service was excellent the unit was delivered to me in a couple of days... great piece of furniture... big companies like Dwell could learn a lesson or two from you.

Top rating for service and product Synthia over bed storage unit.