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Flat pack advice and help Flat pack help and advice is a website that specialsies in providing assistance and advice when ordering flat pack furniture. Furniture is an expensive and irregular purchase for many people and planning is generally a good idea, whether it is meauring up properly or having the right expectation regarding the delivery. First impressions count and if the delivery does not go smoothly then frustration and exasperation get set in.

Once you have received the goods, the site contains tips and tricks regarding assembly. The most important of which is again having the right expectation, what tools do you require and how long will it take? Some items can take a lot longer than you might think. The website provides comprehensive information regarding all of these stages.

Many manufacturers supply instructions which are basic and probably not detailed enough for some people. With some products the site provides more detailed instructions to help you tackle the job right first time. The list is contantly being expanded.

If all else fails there are real people you can email or phone for further help whether it be direct advice or physical assistance!

The site has been developed based on four years of commercial experience assembling flat pack furniture and the problems that have been encountered along the way and typcial bugbears that people come across time and time again.
Served areas
  • North West England
Services
I have spent the last seven years building furniture and other related items for private and commercial customers throughout the UK and there is not much in the way of flat pack I have not seen! Prior to this my background (15 years or so) was purely IT and Electronics. I have worked for a variety of large organisations such as De La Rue, Brother Industries and the RAC, developing products and solutions to meet the market need.
If you dispose of the waste packaging yourself it is classed as household waste, you have already paid for your local council to take it via your community charge. If an assembler (or anyone else not living in your house) removes waste it is technically commercial waste and is then subject to legal requirements, and the Duty of Care.
What happens when things go wrong. Many retailers try to pass problems off to the supplier and in fairness most supplier will do what they can to resolve them, but your contract is with the retailer, not the supplier and they have a duty to take care of you. Contact Telephone No - easily visible on website - usually on Contact Us or About Us page.
Make sure the tape measure is straight and not sagging or being pulled at an angle across the space. Both of these can make a space seem larger than it is. A decent laser measure will be more accurate and much quicker and easier to use but these cost around 100. Cheaper ones have higher tolerances of say 10cm and are not suitable.
Will the items be placed in my room of choice, left in the hall, outside my front door or at the foot of my drive on a pallet?. Bashed corners of boxes, are often suspect, some suppliers re-enforce boxes in this area, but not all. Tears in packaging along the flat surface of a box, often indicate another box or item has been dropped on it.
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